Chapter 5, Problem 15 Given following process flow chart, and assume upper path and lower path make different parts and are assembled in operation 7. If you could increase the capacity of only one operations through process improvement efforts, increasing which operation can improve the process capacity? 18 units/hr 15 units/hr 16 units/hr 20 units/hr 24 units/hr 17 units/hr 15 units/hr 17 units/hr