Chapter 7 discusses effective communication in negotiation. One of the challenges is exchange of information using oral language. Consider some of the language barriers that may arise in cross-cultural negotiation. For instance, lacking a basic knowledge of not just language but the customs, history, and politics of other countries can be a big barrier to resolving an international issue - a problem Americans, in particular, frequently bring to the negotiation table. What are some ways in which members from different groups can bridge the differences in language, culture, and customs toward an effective negotiation outcome?|