Chapter 7 Homeworki Saved Help 1 The operations vice president of Security Home Bank has been interested in investigating the efficiency of the bank's operations. She has been particularly concerned about the costs of handling routine transactions at the bank and would like to compare these costs at the bank's various branches. If the branches with the most efficient operations can be identified, their methods can be studied and then replicated elsewhere. While the bank maintains meticulous records of wages and other costs, there has been no attempt thus far to show how those costs are related to the various services provided by the bank. The operations vice president has asked your help in conducting an activity-based costing study of bank operations. In particular, she would like to know the cost of opening an account, the cost of processing deposits and withdrawals, and the cost of processing other customer transactions 10 points Skipped The Westfield branch of Security Home Bank has submitted the following cost data for last year: eBook $ 152,eee 67,eee Teller wages Assistant branch manager salary Branch manager salary 86,eee Total 305.000 Hint Virtually all other costs of the branch-rent, depreciation, utilities, and so on-are organization-sustaining costs that cannot be meaningfully assigned to individual customer transactions such as depositing checks. Print In addition to the cost data above, the employees of the Westfield branch have been interviewed concerning how their time was distributed last year across the activities included in the activity-based costing study. The results of those interviews appear below: References Distribution of Resource Consumption Across Activities Processing Deposits and With Processing 0ther Opening Customer Other wals tions Totals Accounts Tra Activiti es Teller wages 68% 18% 100% Assistant branch manager salary Branch manager salary 12% 5% 10% 26% 52 % 100% 100% 21% 74 % The manager of the Westfield branch of Security Home Bank has provided the following data concerning the transactions of the branch during the past year Activity Total Activity at the Westfield Branch Chapter 7 Homework Saved 1 meaningfully assigned to individual customer transactions such as depositing checks. In addition to the cost data above, the employees of the Westfield branch have been interviewed concerning how their time was distributed last year across the activities included in the activity-based costing study. The results of those interviews appear below 10 Distribution of Resource Consumption Across Activities Processing Deposits and withdrawals Processing other points Opening Customer Other Transactions Activities Totals Accounts Teller wages Assistant branch manager salary Branch manager salary 5% 68% 18% 9% 100% 1e% 26% 1ee% 12% 74% 5% 21% 1e0% eBook The manager of the Westfield branch of Security Home Bank has provided the following data concerning the transactions of the branch during the past year Hint Activity Opening accounts Processing deposits and withdrawals Processing other customer transactions Total Activity at the Westfield Branch 220 new accounts opened 54,000 deposits and withdrawals processed 900 other customer transactions processed Print References Required: 1. Compute the activity rates for the activity-based costing system. (Round your answers to 2 decimal places.) Activity Cost Pool Activity Rate Opening accounts per account opened Processing deposits and withdrawals Processing other customer transactions per deposit or withdrawal per other customer transaction
