Chapter 8 Receivables Across 5. A claim against the customer created by selling merchandise or services on credit. 6. All money claims against other entities, including people, business firms, and other organizations 7. The estimated selling price of an item of inventory less any direct costs of disposal, such as sales commissions. 8. The operating expense incurred because of the failure to collect receivables. Down 1. The process of analyzing the accounts receivable and classifying them according to various age groupings, with the due date being the base point for determining age. 2. A customer's written promise to pay an amount and possibly interest at an agreed-upon rate. 3. The amount that is due at the maturity or due date of a note. 4. The method of accounting for uncollectible accounts that provides an expense for uncollectible receivables in advance of their write-off