Chapter 9 - Qualified applicants for jobs may be recruited from inside or outside the organization. The task of choosing the best person is enhanced by such tools as reviewing candidates background information, conducting interviews and screening with employment tests.

In 400 words:

1. Identify and explain, in your own words, 3 concepts/theories/ideas to recruit and hire the right people.

2.In your own words, why did you choose these concepts/theories/ideas?

3.In your own words, how do you see applyingthem in your business career?

Chapter 10 -Discusses the causes of resistance to change, and the reason employees fear change.

In 400 words:

1. Identify and explain, in your own words, 3 concepts/theories/ideas managers can help employees overcome fear of change.

2.In your own words, why did you choose these concepts/theories/ideas?

3.In your own words, how do you see applyingthem in your business career?