Chapters 8-15

1) Why is it important for a police manager to understand the relationship between officer retention and motivation and morale? What are four signs an employee may be considering leaving an organization?

2) What are Maslows "Hierarchy of Needs"? Describe the ways a police manager can assist subordinates to achieve these outlined needs.

3) Why is important that a police manager be able to establish proper goals? What are some of the motivators a manager can use to encourage growth and promote success in an individual?

4) What can a manager do to build morale? Before applying criticism what considerations should a manager take into account?

5) Describe the Five Key Contract Clauses in contract negotiation.

6) What are the steps both management and unions can take to build a successful relationship? Specifically state the individual things that each party can do to help ensure good faith bargaining takes place.

7) What are "External Complaints"? Who is most likely to lodge a complaint against a police officer and what type of officer is most likely to have a complaint lodged against them. Should anonymous complaints made against police officers be ignored?

8) What measures can a police agency take to reduce internal complaints?

9) Describe the "Pinch Model" and "Crunch".

10) Describe why "Death Notifications" and "Line of Duty Deaths" are identified by police officers as two highly impactful stress situations they encounter during a career. What are some of the things police agencies can do to alleviate the burden individual officer's experience in these situations.

11) How does fatigue and shift work effect an officer's performance and increase stress?

12) Answer the three question following the passage entitled "Ethical Dilemma on pages 417 and 418.

13) What factors should a police manager consider in the deployment of personnel? What is the stated opinion of the International Association of Chiefs of Police on this topic?

14) What are the advantages and disadvantages associated with One Officer versus Two Officer Patrol Units.

15) Identify five different programs that have been developed with the goal of involving citizens in making neighborhoods safer. Explain each program and how they are constructed.

16) Describe the Crime Triangle. What elements does it focus on?

17) Why is it difficult to measure "productivity" in law enforcement? What are the steps a police manager can take to improve productivity? How does the use of technologies aide in this endeavor?

18) Obtaining funds through grants is an arduous labor intensive process that requires significant human resources to properly manage. Describe the steps required to successfully write a proper grants request. In your answer mention the six main components that are included in most proposals

19) Read the scenario presented in Challenge 14 (Pg 544) and answer the five questions following the passage. Use the materials presented in the chapter to form your answers.

20) Identify the ten trends shaping the future of policing as identified by Forecasting International and rank them in the order you believe has the most effect on the future of policing. For your first three choices explain your reasons

MANAGEMENT SUPERVISION IN LAW ENFORCEMENT SEVENTH EDITION By Hess/Hess Orthmann Edition: 007 Publisher: Cengage ISBN: 9781285447926 ISBN10: 1285447921