"Charlie & Dave's Computer Store" is considering the best way to enter data about new customers that sign up as part of a new marketing campaign. Customers complete their details on a form and leave them at the store for further processing. The best method for capturing this data would be: O a. manual keying. O b. optical mark readers. O c. scanning through image scanners. O d. scanning through barcode technology. Information is: a. less useful than data. O b. data that has been processed and it is used for decision making O c. the same as data. O d. raw facts describing an event. An analysis of process documentation as part of process redesign can NOT allow for the identification of: