Charlie is a project manager for a new system under development for a nationalmortgage processing company. A common experience for IS managers today is to lose experienced IS staff members, who leave companies in search of more money and more interesting projects. This is exactly the situation Charlie finds himself in today. Two experienced members of his team have departed the organization within the last month. Now, Charlie must prepare for the arrival of his new team members, who are scheduled to join the team next week. Unfortunately for Charlie, the team members he lost had nine years of systems development experience between them, while his new staff members only have three years of experience between them. Charlie is very concerned about the lack of experience of the new team members.

To bring the new team members up to speed as quickly as possible, Charlie plans to have them spend several days reviewing the Project Binder, which summarizes all pertinent project information. He also needs to get the team moving ahead on the project as quickly as he can. The next task in the project workplan is the development of the user interface design. This is a good area to involve the new team members. In anticipation of their arrival, Charlie plans to develop a document that outlines the process that is followed in developing a user interface. This will help the new team members understand the steps that will be followed for the work they will be performing.

Identify and outline the five-step process that is used in user interface design.

Explain what steps should be taken and why. Utilize appropriate section headings and support your arguments with appropriate research and in-text citations. Remember that this document will be used by the new team members to help them understand what is expected in each step of the user interface design process.