Chatham General Hospital is a new hospital in Western Ontario. The hospital requires the development of a software package that can be used in the Home Health segment of their organization. The hospital is in the central portion of Chatham in western Ontario Canada, within 2 1/2 hours drive from Toronto the capital city of Ontario. Its constituents reside in the largest SMSA (standard metropolitan statistical area) in the province and consist of both rural, suburban, and city residents. The 165-bed facility is a state-of-the-art institution, as 94% of their 28 quality measures are better than the national average. Services offered include Emergency Department, COVID-19 testing unit, Intensive Care Unit (ICU), Obstetrics, Pharmacy, Open Heart Surgery, and Pediatrics. Additional components of the General Hospital consist of an Imaging Center, a Rehabilitation Hospital, Four Primary Care Clinics, a Health and Fitness Center, a Wound Healing Center, regional Therapy Centers, and Home Care (the focal point of this study). There are more than 150 physicians on the active medical staff, over 1,400 employees and in excess of 112 volunteers. The hospital is a representative of many similar patient care facilities around the nation and the world.

Home Health, or Home Care, is the portion of health care that is carried out at the patient's home or residence. It is a participatory arrangement that eliminates the need for constant trips to the hospital for routine procedures. For example, patients take their own blood pressure (or heart rate, glucose level, etc.) using a device hooked up near their bed at home. The results are transmitted to the hospital electronically and are immediately processed, inspected, and monitored by attending staff.

In addition, there is a Lifeline feature available to elderly or other homebound individuals. The unit includes a button worn on a necklace or bracelet that the patient can push should they need assistance at any time. Periodically, clinicians (e.g., nurses, physical therapists, etc.) will visit the patient in their home to monitor their progress and perform routine inspections and maintenance on the technology.

You have been approached by the administration of this Chatham General Hospital to investigate and develop a software system to facilitate and help coordinate the Home Health care portion of the business.

Question A

Conduct a requirement analysis and provide a summarized systems requirements specification for the project. Your requirements analysis must be based upon the details of this case study and not on a generic hospital management system