CHC52015 Diploma of Community Services

CHCCCS019 Recognise and respond to crisis situations

Case Study cont'd(Questions 3-7):

You observe throughout discussions with Julie that she is withdrawn, frightening to answer questions, lacking confidence, crying and clinging to her children. Jessica keeps telling her Mother "stop crying Mummy it is going to be ok" Isabelle is nonverbal and clings to her Mothers leg. One of your colleagues attempt to interact with the children introducing some games, colouring and puzzles however both of the children are very slow to respond taking quite a long time to separate from their Mother.

You sit with Julie whilst the children are playing and Julie advises that she is socially isolated with no family. She worked with a counsellor during her teenage years but this stopped once she married John. She did have a good friend at school but has not seen her since the birth of Jessica as John would not let anyone in the home. John controlled all the money of which Julie was given a small amount of pocket money each week. Julie is scared that John will find her as there is no AVO in place; Julie has never spoken with anyone about the abuse and has never made a police report.

Jessica attends school spasmodically as John will not give Julie access to the care and does not like Julie leaving the house. Julie will not leave if any bruising is visible to avoid being asked any questions. Isabelle has not attended child care. Her only social interaction is with her big sister. Isabelle does not speak, she points to what she wants. You observe that both children are clean, neatly dressed and of a healthy weight for their ages.

Julie says she is ready to make some changes for herself and her beautiful girls as she does not want her children to experience the childhood she had.

4) List four risks for Julie if she does not follow the agreed action plan?

5) List four barriers that may impact Julie whist seeking or accepting help.

Hand-in Assessment Task:

You are required to research and add the following documentation below.

1. Information on CATT - the crisis assessment and treatment team
2. Information on Lifeline and the services they offer
3. Information on the Black DogInstitute.
4. Documented crisis intervention plan on three occasions. (Use the provided template)

Crisis Management Plan	Person 1	Person 2	Person 3
What is person's crisis?
What causes the crisis? (home/environmental triggers; school/work triggers; other triggers)
Warning signs of the crisis?
Crisis response

Table 2:

CRISE MANAGEMENT PLAN PERSON 1 PERSON 2 PERSON 3

Intervention Strategies
Advocacy
Professional involvement
Supports to use in crisis resolution
Resources