CHCDIV001 WORK WITH DIVERSE PEOPLE

Write a brief (50-100 word) commentary on each of the following scenarios, considering how social and cultural diversity may have played a role in the misunderstanding occurring. You may conduct research on the cultures of those in the scenarios if you are not sure.

Scenario One

There has been a misunderstanding between a worker and a CALD client. The worker made a joke about one of the client's children and the client became very upset. The worker doesn't understand how she has caused offence - it was meant to be funny.

Scenario Two

A female worker tried to greet an Orthodox Jewish male client by warmly shaking his hand. He refused to shake her hand, and the worker was offended.

The laws of negiah (Touch) are typically followed by Orthodox Jews, with varying levels of observance. Some Orthodox Jews follow the laws with strict modesty and take measures to avoid accidental contact, such as avoiding sitting next to a member of the opposite sex on a bus, airplane, or other similar seating situation, hand shaking with opposite sex'

Scenario Three

A community worker attends a meeting with an Aboriginal family. It is a very hot day and she is wearing a short and revealing dress. She notices that the family seem to be irritated and upset with her, even though she is being polite and professional.