CHCLEG003 AE

-residential support service

reference

https://dhs.sa.gov.au/services/community-services/australian-service-excellence-standards https://www.facs.nsw.gov.au/providers/homelessness-services/ASES-accreditation-for-providers

The scenario is in the photos attached. need three examples-

can be a document/system and/ or process

Standard Document/system/process Customer and Outcome Focused - Reflecting respect for consumer's rights to dignity, confidentiality, information, effective communication and choice. Clear direction with accountability - Inspirational leadership with a strong governance structure Continuous learning and innovation - Quality systems developed to ensure the mechanisms for continuous improvement add value for the organisationNOW GOVERNMENT Part 2: Case Study Scenario 2 The student must read the Case Study Scenario below and complete their written responses to questions 1 - 12 in the spaces provided in this document. Please ensure they take note of the required answer word length where indicated. Case Study Scenario 2: Residential Support Service You are a crisis accommodation manager in Sydney, accommodating 24 women each night, providing refuge for those escaping family and domestic violence. Your residents can stay at the service between 5-25 nights whilst intensive case management seeks to locate long term stable accommodation and refers to other services for all other support needs. To maintain funding, you have been advised DJC require all homelessness services to work towards Australian Service Excellence Standards accreditation as of July 2021. Your service must undertake a self-evaluation as part of applying for ASES accreditation. Case Study Scenario 2: Short answer questions 1. To prepare your service, you access information on the DJC and ASES website and its relevant links to learn about the new accreditation process. You want to ensure your service's systems and processes are adequate against each ASES Standard and seek certificate-level accreditation. Use the plan template below to list three documents, systems and/or processes you will review. Standard Document/system/processCHCLEGO03_AE_CS_2012 Review View ? Tell me = V AaBbCcDdE AnBbCcDdEe AaBbC AaBb AaBbCc Body Body footer Cover subtitle Cover title featu to that community Sound Governance - senior management creates a culture of accountability and responsible stewardship for organisational viability Document title: CHCLEGO03 AE_CS_2of2 Resource ID: PRJ0015478 CHCLEGO03 AE CS_2of2 STUDENT NAME: N GONE Strong Financial and Contracting Stewardship - the leadership team understand their financial and contractual obligations and adopt appropriate processes and controls to enable responsible stewardship.Mailings Review View 9 Tell me AaBbCcDdB AsBbCe Dale AaBbC AaBb AaBbCcD Body Body footer Cover subtitle Cover title feature Valuing people and diversity - Tapping into people's commitment and capacity to learn at all levels of the organisation is essential. Providing a supportive, flexible environment allows people to reach their potential, whether staff, customer or partners. Working Collaboratively - Understanding that strengthening and developing our relationships with our staff, customers, partners, and other key stakeholders provides many advantages in loyalty and pride in the organisation, customer satisfaction, and building a culture of innovation and trust. Data and Knowledge Management informs evidenced-based decision making - clear rationale, management of risk, analysis of the data and evaluation reports will assist in improving planning processes and services provided. Social, environmental and ethical responsibility - Responding to the expectation of the community and adding value to that community Sound Governance - senior management creates a culture of accountability and responsible stewardship for organisational cessibility: Investigate MacBook Pro