CHCMGT003 Lead the work team

1. Identify two strategies you could implement as a participatory leader to minimise staff conflicts.

2. What was the main cause of the conflict?

3. What happened in relation to the stages of conflict? Outline examples of the stages as you saw them occur.

4.Discuss the 'hurting' and 'helping' responses which were observed.

5. As a manager, identify three strategies you would implement to successfully resolve the conflict and support staff during the conflict.

6.If further mediation is required, identify one appropriate support you could use.

7. What is the purpose of the meeting?

8. Who will be present?

9. How will you keep everyone focused?

10.How will you involve all staff in the meeting to ensure equity of participation?

11. How will you ensure all staff are involved in the planning of current tasks including procedures, negotiating roles and responsibilities and adhering to agreed timeframes?

12. How would you monitor work group progress on tasks and obtain feedback?

13. If developing a Work in progress action plan provide one example of changes you could make to the work plan after gaining feedback from team members.