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Cheaptickets faces an increase in employee turnover. Whenever Cheaptickets loses a SR, it hires a new one who needs to undergo training. While Cheaptickets still
Cheaptickets faces an increase in employee turnover. Whenever Cheaptickets loses a SR, it hires a new one who needs to undergo training. While Cheaptickets still staffs shifts with 7 total SRs, recently those shifts have been made up of 2 Experts and 5 Novices (rather than 3 Experts and 4 Novices.) Under these conditions, what will happen to the average waiting time in queue
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