Check my wow Reid Company would like to implement a balanced scorecard performance measurement system. Its senior management team has assembled the measures shown below for possible inclusion in its scorecard. Required: For each measure, indicate by placing an X in the appropriate column whether it would most likely be classified in the learning and growth, internal business process, customer, or financial category of the company's balanced scorecard. Item Example Employee absenteeism rate 1 Sales from new customers 2. Customer defection rate Learning and Growth Internal Business Process Customer Financial X + 3. Average fuel cost per sales dollar < Prev 3 of 3 Next 82F & G 440 7/6 C