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Check Weisgarber Corporation is conducting a time-driven activity-based costing study in its Customer Service Department. The company has provided the following data to aid in

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Check Weisgarber Corporation is conducting a time-driven activity-based costing study in its Customer Service Department. The company has provided the following data to aid in that study Meisgarber Corporation Customer Service Department Data Insts Resource Data: Number of employees Average salary per employee weeks of eployment per year Minutes available per week (40 hours 60 minutes) Practical capacity percentage 25 339,060 50 2,400 90 Activity Data Minutes per unit of the activity Processins Orders 22 Resolving Queries Processing credit Reviews 54 cost object Data Number of orders processed Number of queries resolved Number of credit review processed Customer 32 21 All Customs 49,240 23,440 2.17 Required: a. Prepare a time-driven activity-based costing Customer Cost Analysis report that determines the total customer Service Department cost assigned to Customer G b. Prepare a time-drives activity-based costing Capacity Analysis report for the Customer Service Department that determines the impact on expenses of matching capacity with demand search o nep Save & Exit Check my w Wolaber Corporation Customer Service Department Capacity Analysis Processing| Orders Resolving Quotes Processing Credit Reviews Total 49.140 22 1,081 080 23.440 281 555320 2.170 54 117180 1,854 580 Step 1 Calculate the used capacity in minutes Customer demand for each activity Minutes required per unit of each activity Minutes used to meet demand Step 2. Calculate the unused capacity in minutes Total minutes wallable to meet demand Total minutes ned to meet demand Unused capacity in minutes Step Calculate the unused capacity in number of employees Unused capacity in minutes Pedical capacity per employee in minutes Used capacity in number of employees Stepe Calculate the financial impact of matching capacity with demand Pomladinumber of employees rounded) Average salary per employee impadors of matching capacity with demand 0 0.00 S 0 (PE 7 of 14 ! Next > to search

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