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Chen is a middle manager in a service delivery organisation that operates as a national disability service provider. He is responsible for many front-line service

Chen is a middle manager in a service delivery organisation that operates as a national disability service provider. He is responsible for many front-line service delivery staff. When he applied for the position, he undertook personality testing using the OCEAN Model, which his organisation has made as a mandatory requirement before confirming a new hires appointment. His test scores indicted the following: O low score C high score E high score A high score N high score Questions: 1. What do you believe are the characteristics of the job that made these scores relevant for the organisation? 2. What are the implications of total reliance on the OCEAN evaluation? 3. Considering the Building Blocks of Skills, what are other considerations which could have been brought into play in evaluating Chens evaluation for employment?

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