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Chenco LTD is a highly automated industrial project. The quality manager has decided that traditional standards are inappropriate for performance measures in an automated environment.

Chenco LTD is a highly automated industrial project. The quality manager has decided that traditional standards are inappropriate for

performance measures in an automated environment. Labour is insignicant in terms of the total cost of production and tends to be xed,

material quality is considered more important than minimizing material cost, and customer satisfaction is the project company's number

one priority. As a result, delivery performance measures have been chosen to evaluate performance.

The following information is considered typical of the time involved to complete orders:

Wait time:

From customer order placed to start of production 10.0 days

From start of production to completion 5.0 days

Inspection time 1.5 days

Process time 3.0 days

Move time 2.5 days

What is Chenco's delivery cycle time for this order?

12 days

7 days

22 days

15 days

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