CHIKA BABES was hired by a popular fast-food restaurant as an order taker and cashier. Shortly after taking the job, she was shocked to overhear an employee bragging to a friend about shortchanging customers. She confronted the employee who then snapped back: "Mind your own business. Besides, everyone does it and the customers never miss the money." CHIKA BABES didn't know how to respond to this aggressive stance.

Required: a. What would be the practical consequences to the business and the customers if cashiers generally shortchanged customers at every opportunity? (5 pts)

b. Provide and briefly explain atleast 3 audit recommendations to mitigate the risk of shortchanging. (5 pts)