Choose a product or service you have purchased or paid for, answer the following questions below putting in practice the customer service topics covered throughout course.

What did you like best about their customer service? How could the company improve their current customer service? What suggestions do you have for improving your experience with their company? If you could change one thing about their service, what would it be and why? Why did you choose them over their competition? What are a few words you'd use to describe their service?