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Choose ALL of the following that are skills, resources, or capabilitiesneeded for a differentiation strategy. (Choose ALL that apply.) A. Excel at customer service B.
Choose ALL of the following that are skills, resources, or capabilitiesneeded for a differentiation strategy. (Choose ALL that apply.) A. Excel at customer service B. Strong research and development process capabilities C. Employee work incentives based more on qualitative, subjective measures D.Marketing and research and development are the trwo most important functional areas
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