Choose either item (a) or (b) below: (a) Describe a training or development program that you have participated in, or that you are familiar with because it is used in your organization. 1. What are the goals of this program, and what methods does it use? 2. What measures, if any, are used to evaluate the effectiveness of the program? 3. Refer to the Kirkpatrick 4 (reactions, learning, behaviors, outcomes/results) to explain and analyze the relative effectiveness of the program and whether and how the program is modified in response to its evaluation.