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Christi Brown is meeting with you regarding the bill she received in the mail. When she called to make the appointment, she voiced her confusion
Christi Brown is meeting with you regarding the bill she received in the mail. When she called to make the appointment, she voiced her confusion about the bill, stating she thought her insurance covered everything. You check her record and see that she met her deductible and now needs to pay 20% of the billed amount of $850. How can you explain how much she owes, as well as the difference between deductible and coinsurance?
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