Chrome File e Edit View History Bookmarks Profiles Tab Window Help Q 8 Tue 25 Oct 19:54 ... M Inbox X 1 12 Gr x 4 3 Bec x PropE X 19 Na x BSBC X . Spink x G 1. Wri x Mana x Mana x G Devel x SearcsBC X + C D a moodle.cibt.edu.au/pluginfile.php/81320/mod_resource/content/2/BSBOPS505%20-%20Assessment%20 Task%201%20v1.0.pdf E BSBOPS505 - Assessment Task 1 v1.0.pdf 7 / 14 - 100% + GROWN . Of . Crown Institute of Business and Technology Pty Ltd ABN 86 116 018 412 National Provider No: 91371 CRICOS Provider Code: 02870D North Sydney Campus: 116 Pacific Highway North Sydney NSW 2060 Tel: +612 9955 0488 F 02 9955 3888 Sydney CBD Campus: Level 5, 303 Pitt St Sydney NSW 2000 Tel: +612 8959 6340 F 02 9955 3888 Canberra Campus: Suite 1, Level 4, 40 Cameron Avenue, Belconnen ACT 26 17 Tel: +612 6253 5184 2 . Develop a customer service strategy Research options for customer service strategies and customer needs The customer service strategy must clearly reflect the customer needs you have identified and show how these needs will be satisfied through the service provided. The strategy should also document specific actions, priority and performance indicators. Make sure you consider the organisation's mission, vision, values and objectives when developing the strategy. 7 Use the Customer Service Strategy Template to guide your work. You will modify this document following a meeting with the Management Team, so save this version as Draft Customer Service Strategy. 3. Send an email to the management team (your assessor). 18 The email text should advise the management team that you would like to set up a meeting to discuss the documents. It should include a brief statement of the purpose of the meeting and the date and time and duration for the meeting (the meeting will be approximately 30 minutes). OCT 25 A