Chrome File Edit View History Bookmarks Profiles Tab Window Help Q 8 Thu 8 Sep 23:27 .. . M Inbox (3,1 C D A moodle.cibt.edu.au/pluginfile.php/78299/mod_resource/content/1/BSBPEF502%20Assessment%20 Task%2001%20V1.0.pdf E BSBPEF502 Assessment Task 01 V1.0.pdf 5/7 | - 100% + BSBPEF502 Assessment Task 1 - v1.0 Page 4 of 7 2 Crown Institute of Business and Technology Pty Ltd ABN 86 116 018 412 National Provider No: 91371 CRICOS Provider Code: 02870D North Sydney Campus: 116 Pacific Highway North Sydney NSW 2060 P 02 9955 0488 F 02 9955 3888 Sydney CBD Campus: Level 5, 303 Pitt St Sydney NSW 2000 P 02 8959 6340 F 02 9955 3888 Sydney CBD Campus: Level 11, 307 Pitt St Sydney NSW 2000 P 02 8034 6431 Canberra Campus: Suite 1, Level 4, 40 Cameron Avenue, Belconnen, ACT 2617 p 02 6253 5184 when they don't get these needs met and ways that they can control their emotions in the face of not having their needs met 3 Your own emotional strengths (at least 5) and how these can impact workplace performance and relationships Your own emotional weaknesses (at least 5) and how these can impact workplace performance and relationships Actions (at least 5) you could take to improve emotional intelligence through self-reflection and feedback from others In the next activity, you will be documenting activities you could undertake to improve your ability to identify and respond appropriately to a range of cultural expressions of emotions. Consider what activities could provide that for you and discuss them with your assessor. During the meeting, you are required to demonstrate effective communication skills including: Speaking clearly and concisely Using non-verbal communication to assist with understanding Asking questions to identify required information Responding to questions as required Using active listening techniques to confirm understanding 5 SEP 8 4