Cintro was a family run manufacturer for over 25 years. Last year, the company was sold and is now under new management. There have been some concerns regarding managing costs, and as a result, you have been asked to look at the costs related to quality over the past year. The details of such costs are found in the table below:

Section A: Costs of uali 10 MarkS' 25 minutes Cintro was a family run manufacturer for over 25 years. Last year, the company was sold and is now under new management. There have been some concerns regarding managing costs, and as a result, you have been asked to look at the costs related to quality over the past year. The details of such costs are found in the table below: Product recalls/warranty replacements Warranty Replacements Quality training Downtime due to poor quality Disposal of defective products Quality data gathering, analysis, and reporting Spoilage for defective products Test and inspection of incoming materials - Supervision of testing and inspection activities Required: a) Prepare a quality cost report for Cintro (8 marks) b) Identify one area for improvement from the cost report you prepared and: 0 Identify what might be the cause 0 Provide a recommendation for improvement