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Citizens of a country send documents to renew their passport. The average time in the mail is about 2 days. It takes 4 days

Citizens of a country send documents to renew their passport. The average time in the mail is about 2 days. It takes 4 days before a clerk process them for 10 minutes and pass it to the next clerk. Second clerk spends 10 minutes and transit the document for final process which takes around 4 days on average. The document is printed which takes 2 minutes. What is the value-added time in this flow?

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