CITY HOSPITAL; ROLE OF GARY TIBBITTS, HUMAN RESOURCE MANAGER Setting City Hospital is a public, 500-bed hospital located in a major northern U.S. city. This hospital caters to many indigent clients, but it is known for its strong medical residency program and research conducted in conjunction with the medical school. Background You are the manager of the human resource department, and you have held that position for three years. The hospital has hundreds of employees. You personally know only a small percentage of them. Juan Gonzalez (accounting supervisor) recently gave a performance appraisal to one employec (Maria Rawls), and it was not good. He highlighted that she was late with 5 percent of her weekly reports and had an ert rate that was 2.5 percent higher than the rest of the department. He also noted that Maria had not fully learned the new accounting softivare. In addition, you werc told by Juan's immediate supervisor, Connie Grant, that it bothers Juan that Maria has not obtained her CPA designation yet. Moreover, Connic told you that Juan wanted Maria to receive a written warning, but that Connie suggested a PIP instead. You and Connic are not 100 percent comfortable with the idea of giving Maria a PIP. You and Connie question why Juan did not raise the possibility of a PIP during his recent meeting with Maria to review her performance. You have doubts about Juan's motives, but per hospital policy, Juan is cntitled to request that Maria be issued a PIP duc to low performance. Connic ultimately convinces you that giving Maria a PIP will be the only way to keep Juan happy. Connie relics on Juan and her other accounting supervisor, so she will do cverything in her powcr to keep him happy. Assignment You, Juan, Maria and Connic jointly develop a PIP using the template provided. CITY HOSPITAL: SAMPLE PERFORMANCE IMPROVEMENT PLAN CITY HOSPITAL; ROLE OF GARY TIBBITTS, HUMAN RESOURCE MANAGER Setting City Hospital is a public, 500-bed hospital located in a major northern U.S. city. This hospital caters to many indigent clients, but it is known for its strong medical residency program and research conducted in conjunction with the medical school. Background You are the manager of the human resource department, and you have held that position for three years. The hospital has hundreds of employees. You personally know only a small percentage of them. Juan Gonzalez (accounting supervisor) recently gave a performance appraisal to one employec (Maria Rawls), and it was not good. He highlighted that she was late with 5 percent of her weekly reports and had an ert rate that was 2.5 percent higher than the rest of the department. He also noted that Maria had not fully learned the new accounting softivare. In addition, you werc told by Juan's immediate supervisor, Connie Grant, that it bothers Juan that Maria has not obtained her CPA designation yet. Moreover, Connic told you that Juan wanted Maria to receive a written warning, but that Connie suggested a PIP instead. You and Connic are not 100 percent comfortable with the idea of giving Maria a PIP. You and Connie question why Juan did not raise the possibility of a PIP during his recent meeting with Maria to review her performance. You have doubts about Juan's motives, but per hospital policy, Juan is cntitled to request that Maria be issued a PIP duc to low performance. Connic ultimately convinces you that giving Maria a PIP will be the only way to keep Juan happy. Connie relics on Juan and her other accounting supervisor, so she will do cverything in her powcr to keep him happy. Assignment You, Juan, Maria and Connic jointly develop a PIP using the template provided. CITY HOSPITAL: SAMPLE PERFORMANCE IMPROVEMENT PLAN
