Question
City Library Performance Measures (2007-2010) Performance Measures 2007 2008 2009 2010 Materials in collection 43,937 46,464 46,000 55,000 Borrowers registered 35,544 38,089 41,093 43,247 Hours
City Library Performance Measures (2007-2010)
Performance Measures | 2007 | 2008 | 2009 | 2010 |
Materials in collection | 43,937 | 46,464 | 46,000 | 55,000 |
Borrowers registered | 35,544 | 38,089 | 41,093 | 43,247 |
Hours open per week | 56 | 56 | 56 | 50 |
Book budget per capita | $1.05 | $1.10 | $1.15 | $1.40 |
Library materials circulated | 187,481 | 188,203 | 188,050 | 167,365 |
Patron visits | 111,550 | 110,939 | 121,167 | 103,491 |
Annual customer satisfaction survey- # of respondents | 1,500 | 1,348 | 1,256 | 1,243 |
Please refer to the above table and answer the following questions:
2 (a): What does the table tell us about performance of the citys library?
2 (b): In your opinion, what kind of performance information is useful in this table?
2 (c): How could these performance measures be used in budget decisions?
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