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Clarins & Me , the French luxury brand featured in Hootsuite's survey successfully bridged the ROI gap to a new customer experience. Concern for maintaining

Clarins & Me, the French luxury brand featured in Hootsuite's survey successfully bridged the ROI gap to a new customer experience. Concern for maintaining a high level of customer engagement led them to take which of the following actions within a few weeks of having its stores closed due to the COVID virus pandemic.
Question 41 options:
personal video consultations
free sample basket mailed to potential new customers
50% mark down on their best selling products
CEO mailed personally signed letters to its top customers
produced a hilarious TV commercial about "keeping your chin up" during these tough times with Clarins Skin So Tight

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