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Clark and Shiffer LLP perform activities related to e-commerce consulting and information systems in Vancouver, British Columbia. The firm, which bills $160 per hour for

Clark and Shiffer LLP perform activities related to e-commerce consulting and information systems in Vancouver, British Columbia. The firm, which bills $160 per hour for services performed, is in a very tight local labor market and is having difficulty finding quality help for its overworked professional staff. The cost per hour for professional staff time is $70. Selected information follows.

Billable hours to clients for the year totaled 8,000, consisting of: information systems services, 4,800; e-commerce consulting, 3,200.

Administrative cost of $411,760 was (and continues to be) allocated to both services based on billable hours. These costs consist of staff support, $220,200; in-house computing, $155,000; and miscellaneous office charges, $36,560.

A recent analysis of staff support costs found a correlation with the number of clients served. In-house computing and miscellaneous office charges varied directly with the number of computer hours logged and number of client transactions, respectively. A tabulation revealed the following data:

E-Commerce Consulting Information Systems Services Total
Number of clients 65 245 310
Number of computer hours 2,300 3,600 5,900
Number of client transactions 820 680 1,500

Required:
2.

Assume that the firm uses traditional costing procedures, allocating total costs on the basis of billable hours. Determine the profitability of the firms e-commerce and information systems activities, expressing your answer both in dollars and as a percentage of activity revenue. (Do not round intermediate calculations. Round "Profitability" to 2 decimal places.)

Department Total Billings Income Profitability
E-commerce consulting %
Information systems %

3.

Using activity-based costing, determine the profitability of the firms e-commerce and information systems activities, expressing your answer both in dollars and as a percentage of activity revenue.(Round intermediate calculations and final answers to 2 decimal places.)

Department Total Billings Income Profitability
E-commerce consulting %
Information systems %

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