CLASS ACTIVITIES ACTIVITY OVERVIEW: There are 12 activities in total to be completed on different days. These class activities must be completed during the allocated time on the training day. At the beginning of each review session students should be given a few minutes to familiarise themselves with the activities. Students should be given extra time at the end of the day to complete this assessment or to clarify facts with the Trainer/Assessor. This activity booklet needs to be submitted after completing all the activities. Make sure the students: Follow the activity instructions carefully. Perform the activity as required. Use a blue or black pen. Assessments written in pencil will not be accepted. Ask your assessor if you do not understand a activity. Do not cheat. Anyone caught cheating will automatically be marked Not Competent for this unit. There are NO EXCEPTIONS to this rule. STUDENT INSTRUCTION: Read Chapter 1 of the learner guide and complete the following Task (Activity 1). Identify and list the key systems and processes in your organisation and identify an opportunity for improvement for at least one (1) key system or process