Classify each of the following key performance indicators according to the balanced Scorecard perspective it addresses. Choose from financial perspective, customer perspective, internal business perspective, or learning and growth perspective. (Complete only the necessary input boxes. Leave any unused cells blank.) Perspective a Financial c. Key Performance Indicator Number of employee suggestions implemented b. Revenue growth Number of on-time deliveries Percentage of sales force with access to real- d. time inventory levels Customer satisfaction ratings Number of defects found during f. manufacturing g. Number of warranty claims h. ROI e