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Classify the cost elements shown below for the Impressive Printing Company into the proper quality cost categories. Cost Element Amount Quality Cost Category Customer complaint
Classify the cost elements shown below for the Impressive Printing Company into the proper quality cost categories.
Cost Element Amount Quality Cost Category
Customer complaint remakes $
Select
Printing plate revisions $
Select
Quality improvement projects $
Select
Gauging $
Select
Other waste $
Select
Correction of typographical errors $
Select
Proofreading $
Select
Quality planning $
Select
Press downtime $
Select
Bindery waste $
Select
Checking and inspection $
Select
Find the total quality cost by category and percentage of total quality cost by category. Do not round intermediate calculations. Round the monetary values to the nearest dollar and percentage values to two decimal places.
Percentage of Total
Quality Cost Category Total Amount Quality Cost
Prevention $
Appraisal $
Internal failure $
External failure $
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