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Clause 4 of the CBA Mortgage Broker's Code of Conduct says: I will personally interview and identify (under AML/CTF requirements) all customers, including those introduced

Clause 4 of the CBA Mortgage Broker's Code of Conduct says: "I will personally interview and identify (under AML/CTF requirements) all customers, including those introduced to me via any referral source."

Why will compliance with this clause help to maintain CBA's ethical standards.

(Outline the organisation's social, business, and ethical standards relevant to building relationships and business).

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