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Closefetch is an online fashion retail platform that sells products from over 700 boutiques and brands from around the world, that processes thousands of online
Closefetch is an online fashion retail platform that sells products from over 700 boutiques and brands from around the world, that processes thousands of online orders each week. They have a customer service department that handles calls with customer order problems, inquiries, returns and complaints. The company wants to monitor the number of customer calls that can be classified as complaints. The total number of complaint calls the customer service department has received for each of the last 30 days are shown on the table below. Day Complaint Calls Day Complaint Calls 1 2 3 19 12 16 17 18 19 20 4 5 18 26 21 31 22 6 7 8 9 10 11 12 13 14 15 27 15 38 41 19 23 21 16 33 35 26 42 40 35 25 23 24 25 26 27 28 29 30 14 18 26 27 35 20 12 16 15 Was the process out of control at any time? (consider 30 control limits)
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