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Cloud Kicks is preparing to launch Service Console to a large set of service agents. Feedback from a pilot group of users revealed they would
Cloud Kicks is preparing to launch Service Console to a large set of service agents. Feedback from a pilot group of users revealed they would like a quick way to navigate the console, including changing tabs saving records, and searching.
What is the recommended feature to improve productivity?
A Custom macros
B Keyboard shortcuts
C Quick text
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Database Driven Web Sites
Authors: Joline Morrison, Mike Morrison
2nd Edition
? 061906448X, 978-0619064488
