CMNS 1118: INTERNAL MESSAGE PRACTICE Writing Advice If you want, you may use the writing plan sheet to brainstorm and organize your message. In addition, leave time to revise and proofread. If you have time, evaluate your message carefully against the message checklist and original case and then revise your work. In an assignment situation careful revision using the checklist can make a significant difference in your mark. Case You're an assistant manager with Wonderland Incorporated, a company with 82 employees that makes flamingo croquet mallets. Currently, you're working on a plan to replace your client billing system with a much more updated and efficient system. This plan would involve replacing your billing software and also training all the employees on the new system. You've recently sent your director a comprehensive report, suggesting the company buy and install a particular package and follow a specific implementation and training plan. Today, you're peacefully eating your lunch in the company cafeteria when your director (The Queen of Hearts) stops at your table. Queen of Hearts: Hey, I've finished reading that proposal you sent about the new billing system, and it looks surprisingly acceptable. And only two weeks total for the whole process-one week for installation and one week for training. That is less time than it takes me to decide if I want to cut someone's head off or not! You: Thank you Your Majesty. It was a lot of work, but we really need to upgrade how we bill our clients. It's important that our taxation is seamless and that we are able to send accurate invoices quickly.