COLLAPSE

The product owner acts as an interface between the development team and the customer in the agile project. The Scrum master provides the coaching to the development team in an agile environment. Think of an agile project that you have participated in.

• Why is it important for the product owner to be the contact person with the customer?
• What exactly is the product owner sharing with the customer and the development team?
• What are some of the coaching functions of the Scrum master?
• How do the roles of the product owner and Scrum master shape the product outcomes?

In the response to your peers, comment on what you found to be interesting, new to you, and suggest what you would have done differently or further the discussion by sharing your own experience.