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Week 2 : DQ OD Models, Ladder of Inference and Double Loop Learning

What do the Ladder of Inference and Double Loop Learning challenge us to do/caution us against when using organization development models/approaches to organization change?

Our textbook highlighted four widely-used models of organizational change that aligned with the Systems Theory. These are Lewin's three-phase model, the Nadler-Tushman congruence model, the Burke-Litwin model, and the Weisbord Six-Box model. They all provide various viewpoints emphasizing unique methods to bring about change in an organization.

I believe that regardless of the model we decide to utilize, it would not be achievable unless we apply the Ladder of Inference and Double Loop Learning to the approach. They both challenge us to engage in deeper, more reflective, and adaptable ways to promote meaningful and sustainable organizational change. The Ladder of Inference cautions us against relying solely on implicit assumptions and encourages a conscious analysis of the mental processes influencing the decision-making. I think that by being aware of assumptions, it helps us make informed and objective choices in the change process. We risk the possibilities of limiting innovative solutions when we draw conclusions from a single viewpoint.

The Double Loop cautions us against making surface-level changes. It encourages us to ongoing reflection and adaptation. It stresses the need to address deeper and systemic issues. Change cannot be implemented unless we evaluate our biases and reflect upon our experiences. I believe this is extremely important because unless we learn from our experiences, we tend to repeat the same actions. Reflecting on one's experience also help to identify areas of improvement. For example, I helped coordinate Organizational Day two years. After the event, my partner and I discussed our shortcomings. We were able to identify the things we could improve on. The recent Organizational Day was a success as there were no complaints about catering, prizes, or activities.