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Communicate empathetically. What kind of language should you use to empathize with your customers? a. You language b. I/we language c. Emotional language d. Opinionated

Communicate empathetically. What kind of language should you use to empathize with your customers? 


a. "You" language 


b. "I/we" language 


c. Emotional language 


d. Opinionated language

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