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Communicate empathetically. What kind of language should you use to empathize with your customers? a. You language b. I/we language c. Emotional language d. Opinionated
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Practicing Leadership Principles and Applications
Authors: Arthur Shriberg, David Shriberg
4th edition
047008698X, 978-1118139653, 1118139658, 978-0470086988
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