Communication

 1. In the following chart, explain how you would use each of the below job designs in a fast food company. 

Job Design	Explanation of use in a fast food company
Job Simplification
Job Rotation
Job Enlargement
Job Enrichment

 

2. a) Which communication barrier do you think is the hardest to overcome? Explain your choice with an example. 

b) Using an effective communication technique, explain how would you overcome the above barrier? 

c) Explain the communication process using the communication process diagram. 

 

4 . Due to the changing market, you have decided that your small shoe company needs to sell shoes both online and in-store. To help with this change, you have asked your employees to improve their computer and internet skills. Unsurprisingly, some of your employees are trying to resist this change.

 a) Which of the 3 change strategies you would use to implement this change. Explain your choice

 b) Explain how you would progress through the 3 levels of Lewin's Stage model of change to show a successful transition to your new online store.

Unfreezing 

Changing/Transitioning

 Refreezing