COMMUNICATION

1.

Outline four reasons why a business person may prefer written communication to

verbal communication.

(5mks)

2.

State five services offered by the post office.

(5mks)

3.

State four advantages of verbal communication.

(4mks)

4.

Highlight four advantages of using telex as a means of communication.

(4mks) 5.

State four features of effective communication.

(4mks)

6.

State four reasons why the post office is still popular as a means of sending letters.

7.

give four reasons why a person would send a message by mail rather than by telephone.

(4mks)

8.

highlight four factors that may limit the use of telephone as a means of communication

in Kenya. (4mks)

9.

State four problems that may interfere with the effectiveness of face to face

communication.

1.

Outline four features of a bonded warehouse

(4mks)

2.

Highlight four ways in which a warehouse is useful to a trader.

(4mks)

3.

List three advantages of warehousing to a manufacturer.

(3mks)

4.

Outline four benefits that consumers get from a warehousing

(4mks) 5.

Outline four factors that a trader would consider in locating a warehouse.

(4mks) 6.

State four benefits that a government gets from a bonded

warehouse. (4mks)

7.

State four features of a bonded warehouse

(5mks)

8.

State four advantages of public warehouse to retailers.

9.

the table below contains descriptions relating to some types of warehouse. In the space

provided, write the type of warehouse to which each description refers.

Description

Type

a)

Used to store exports and imports

b)

Anybody can rent spaces in it for storing goods temporarily.

c)

Operated for the owner's exclusion use.

d)

Owned and operated by manufacturers and farmers.

10.

In which four ways are consumers likely to suffer in a situation where there is no

warehousing?