• Communication
• Conflict management
• Effectiveness in global, multi-cultural, and diverse workforces
• Decision making
• Team Orientation & Effectiveness

1. What is one tactic or technique a leader can apply relative to each skill/competency listed above to improve effectiveness with the team or an individual? Describe the tactic or technique and its relevance to the skill/competency.

2. Explain how it can be meaningful to the engagement of employees?

3. What is a good example with a team or individual where it may be applied or used by the leader?

4. Will the action by the leader motivates you or a team, or increase the effectiveness of a team or individual? Why or why not?