Communication is key to the success of any finance department of a company. Therefore, thorough exolanataions will be required for every individual question as to why answer has been chosen.

1.Which of these is not a barrier to listening?

a) Physical barrier

b) Cultural barrier

c) Linguistic barrier

d) Written barrier

2. Which is the main barrier to listening?

a) Physical barrier

b) Linguistic barrier

c) Cultural barrier

d) Physiological barrier

3. Which of these is not a physiological barrier?

a) Fear

b) Different perception

c) Gel effect

d) Halo effect

4. Which of these is based on faith?

a) Fear

b) Halo effect

c) Emotions

d) Different perception

5. When people take extreme positions what is it called?

a) Fear

b) Halo effect

c) Emotions

d) Polarisation

6. Which of these occur because of difference in language?

a) Physical barriers

b) Linguistic barriers

c) Cultural barriers

d) Speech decoding

7. Barriers which are caused because of different meanings of a word to different people is called ________

a) different perception

b) semantic distortions

c) physical barriers

d) cultural barriers

8. Which of these barriers occur when people belong to different religious backgrounds?

a) Physical barriers

b) Linguistic barriers

c) Cultural barriers

d) Speech decoding

9. Who among these bow down to greet?

a) Japanese

b) Americans

c) Indians

d) French

10. Which of these is not a step in speech decoding?

a) Listening

b) Writing

c) Translating

d) Understanding

11. Oral discourse means to speak authoritatively about a topic.

a) True

b) False