Communication Process Term

Situation

Because of her bias against younger workers, the manager was slow to realize that the concerns her young subordinate was expressing about the safety process were valid.

To let your employees know the facility's safety performance, you post a graph on the wall every day summarizing accidents and near$-$misses. The safety performance in the graph is called what?

During a performance appraisal meeting, an employee drumming his fingers on the table and fidgeting in the chair is told by his manager to relax, the purpose of the meeting is to help him succeed at the company. What is the fidgeting and finger drumming an example of$?$