Companies calculate the predetermined overhead rate at the beginning of an accounting period using the actual values of overhead costs. True Faise Companies with diverse products can obtain better costing information using multiple departmental rates rather than using activitybased costing. True False The practice of comparing a company's achievements against the best practices in the industry is known as goal congruence. Faise True In addition to considering both the division's operating income and its average total assets, residual income incorporates top management's target rate of return. Faise True