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Companies that have adopted the smart-quality approach have demonstrated that it improves quality far more than traditional measures. For example, smart quality has enabled organizations

"Companies that have adopted the smart-quality approach have demonstrated that it improves quality far more than traditional measures. For example, smart quality has enabled organizations to reduce their total cost of quality by up to 50 percent".

Comment on this statement by using relevant examples. Your discussion should focus on the relationship between smart quality and costs.

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