Companies that survey their internal customers have learned which of the following about quality-related issues? Calculator Satisfied employees will be able to explain customer service policies and procedures more accurately than dissatisfied employees. 119 120 -121 122 123 124 125 126 127 128 129 130 131 132 The problems that cause employee dissatisfaction can be the same issues that cause external customer dissatisfaction. C Internal customer satisfaction drives internal supplier support. D Internal customer satisfaction drives external supplier support