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Company ABC is implementing a balanced scorecard approach to measure performance. Develop a balanced scorecard for the company and answer the following: Requirement 1: Identify
Company ABC is implementing a balanced scorecard approach to measure performance. Develop a balanced scorecard for the company and answer the following:
- Requirement 1: Identify four key performance indicators (KPIs) for each perspective (financial, customer, internal processes, learning and growth).
- Requirement 2: Define targets or benchmarks for each KPI.
- Requirement 3: Discuss how the balanced scorecard will help the company align its performance with its strategic objectives and improve decision-making.
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